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Phone, WhatsApp or online form. Your symptoms, your hotel location in Palmanova, a brief preferred time. That's all I need for first contact.
Palmanova · Mallorca
English-speaking doctor in Palmanova
English- and German-speaking. German-licensed (2021). Daily 8 AM–10 PM (planned).
Request a visit anytime online. House calls daily, 8 am to 10 pm.
At a glance
Doctor house call in Palmanova
Doc-Mallorca is an English- and German-speaking private medical house-call service in Palmanova (07181, Calvià municipality) that provides acute holiday medicine in the family-oriented beach hotels around its three bays — without a clinic visit, with a personal callback from the doctor.
Palmanova sits in the municipality of Calvià and is a calm, family-oriented beach resort directly adjoining Magaluf. The town centres on three sandy beaches — Palmanova, Son Maties and Es Carregador — and a continuous seafront promenade lined with hotels and apartments. Compared with neighbouring Magaluf, Palmanova is markedly quieter and more geared towards families.
Travel & service hours: From Port d'Andratx along the MA-1 towards Palma, I reach Palmanova in about 22 minutes. The hotels along the promenade and the residential areas above the three beaches all fall within the regular service area. Planned service hours: daily 8 AM–10 PM (Europe/Madrid). For night-time emergencies always call 112.
All stated travel times are approximate driving times when available. A guaranteed arrival or response time is not possible — at the time of your request I may already be on another house call. In life-threatening emergencies always call 112.
I'm Henrik Venus, a physician licensed in Germany (2021), recognised and authorised to practise in Spain. I treat in German and English and call you back personally — no call centre, no waiting room.
Pricing: from €350 to €450. Not a substitute for the emergency physician (112) — in life-threatening emergencies always call 112.
Your doctor
My name is Henrik Venus.
Licensed physician — my medical license was issued in 2021 by the Bezirksregierung Arnsberg (North Rhine-Westphalia, Germany).
From 2 August 2026, I'll offer private medical house calls in southwest Mallorca — in German and English.
When you need me, I'll be there for you.
Medical confidentiality
How it works
Three steps to a house call.
Personal callback
I call you back personally, talk through your symptoms, and arrange a visit. Typically within a short time; a guaranteed response time cannot be promised.
House call in Palmanova
Examination and treatment at your hotel or holiday rental in the 07181 Calvià area (Palmanova). Written report by email. Private invoice digital.
Services
What I can do on site.
Available depending on indication and availability:
- History & physical examination
- Acute infections & colds
- Gastrointestinal complaints
- Sunstroke & heat exhaustion
- Wound care & dressings
- ECG · blood pressure · SpO₂
- Prescriptions & follow-ups
- Digital medical report
Pricing & reimbursement
Clear indicative fee. One private invoice.
Weekdays 8 AM–5 PM
from €350
Urgent request
from €400
Evening & weekend
from €450
Private medical service in Spain — the final amount depends on time and complexity of the visit. Travel health insurers often reimburse private house calls abroad — reimbursement is possible but not guaranteed; please check your policy. Patients with German statutory insurance can also book (reimbursement under § 13 (4) SGB V possible, not guaranteed).
Common holiday concerns
What I get called for.
Sunstroke
Recognize symptoms, provide first aid, prevent.
Gastrointestinal
Travel diarrhea and nausea — what helps and when to see a doctor.
Dehydration
Signs of fluid loss and immediate measures.
Back pain
What you can do on holiday before you need a doctor.
Insect bites
Mosquitoes, wasps, allergies — treatment and emergencies.
Urinary tract infection
Burning when urinating — causes, self-help, when to see a doctor.
Frequently asked questions
What you want to know first.
Do you also treat in the hotels right on Platja de Palmanova?
Yes — the beach hotels and apartments along the three bays Palmanova, Son Maties and Es Carregador are within the regular service area of the house-call service in Palmanova (07181 Calvià). From Port d'Andratx along the MA-1 I reach your room in about 22 minutes, planned daily 8 AM–10 PM from 2 August 2026. Please give the hotel name and room number at first contact so I can find the address on the seafront promenade reliably. I am a licensed physician (German licence issued by Bezirksregierung Arnsberg in 2021, COMIB Colegiado 070714182). The indicative fee is €350 on weekdays, €400 for urgent requests and €450 evenings and weekends. In an acute life-threatening situation always call 112 first — I am not a substitute for the emergency service.
Palmanova sits right next to Magaluf — do you come there too?
Yes — Palmanova directly adjoins Magaluf and is the quieter, family-oriented side of the municipality of Calvià. Both towns are within the service area and reachable from my base in Port d'Andratx along the MA-1 in about 22 minutes; because the Palmanova seafront promenade runs seamlessly into the one in Magaluf, please give me the exact address with hotel name and room number. House calls start on 2 August 2026, planned daily 8 AM–10 PM, with an indicative fee from €350 on weekdays up to €450 evenings and weekends. As a licensed physician (German licence Arnsberg 2021, COMIB Colegiado 070714182) I treat acute holiday complaints on site in German and English. In an acute life-threatening situation always call the European emergency number 112 first.
Is there a 24-hour doctor in Palmanova?
For medical emergencies, the European emergency number 112 is available around the clock — free of charge, with English- and German-speaking support. For everything that isn't an emergency, you can request a visit online anytime; the German-speaking house call in Palmanova takes place daily between 8 am and 10 pm — directly at your hotel, finca or accommodation, with no waiting room.
How much does a house call in Palmanova cost?
Indicative: from €350 to €450. Private medical service in Spain — the final amount depends on time and complexity of the visit.
When does the service launch?
Service launch is 2 August 2026. We don't accept bookings before that.
Will my travel health insurance cover the cost?
Travel health insurers often reimburse private medical house calls abroad — reimbursement is possible but not guaranteed; the exact amount depends on your policy — please check with your insurer before travelling.
Can patients with German statutory health insurance book too?
Yes. Doc-Mallorca is a private medical house-call service — you receive a private invoice regardless of your insurance. Patients with German statutory health insurance can apply for reimbursement under § 13 (4) SGB V (possible, not guaranteed).
IV Infusion & Hydration
IV infusion therapy in Palmanova.
For dehydration, exhaustion after heat or physical exertion, or recovery after a gastro-intestinal episode, I offer intravenous therapy as a house call in Palmanova — after medical history and indication. At your hotel, villa, apartment or aboard a yacht.
View IV therapy →Service & process
Service base: Port d'Andratx. I travel to Palmanova from there — the 25 km service radius is centred on the harbour town. Travel time: approx. 22 minutes.
See what a house call includes under Services; the flat-rate pricing & reimbursement from €350 to €450 is transparent — and here is how booking works in three steps.