Puerto Portals · Mallorca
English-speaking doctor in Puerto Portals
With you in 30–60 min · daily 8am–10pm
I come to you directly. No crowded waiting room — treatment right where you're staying.
- Privately insured Submit the invoice — usually reimbursed €0*
- Travel insurance Submit the invoice — usually reimbursed €0*
- Self-payer depending on time of day and distance, paid on site €250–450
* With an eligible policy — reimbursement is decided by your insurer.
Full pricing explained →Request a visit anytime online. House calls daily, 8 am to 10 pm.
At a glance
Doctor house call in Puerto Portals
Doc-Mallorca is an English- and German-speaking private medical house-call service in Puerto Portals (07181, Calvià municipality) that provides acute holiday medicine on board the yachts at the marina and in the surrounding residential areas — without a clinic visit, with a personal callback from the doctor.
Puerto Portals is the upmarket marina of Portals Nous in the municipality of Calvià. The berths, which take larger yachts, are lined with designer boutiques and restaurants. The marina draws an affluent, international clientele and counts among the most fashionable addresses in the island's southwest.
Travel & service hours: From Port d'Andratx along the MA-1 towards Palma, I reach Puerto Portals in about 25 minutes. House calls are possible both on board the yachts at their berths and in the residential areas of Portals Nous. Service hours: daily 8 AM–10 PM (Europe/Madrid). For night-time emergencies always call 112.
All stated travel times are approximate driving times when available. A guaranteed arrival or response time is not possible — at the time of your request I may already be on another house call. In life-threatening emergencies always call 112.
I'm Henrik Venus, a German doctor, recognised and authorised to practise in Spain. I treat in German and English and call you back personally — no call centre, no waiting room.
Pricing: from €250 to €450. Not a substitute for the emergency physician (112) — in life-threatening emergencies always call 112.
Services
What I can do on site.
Available depending on indication and availability:
- History & physical examination
- Acute infections & colds
- Gastrointestinal complaints
- Sunstroke & heat exhaustion
- Wound care & dressings
- ECG · blood pressure · SpO₂
- Medication & follow-up care
- Digital medical report
Common holiday concerns
What I get called for.
Sick child
Fever and infections in children — what is normal, what is not.
Ear pain
Swimmer's ear after swimming — what helps at once.
Sunstroke
Recognise symptoms, give first aid, prevent it.
Gastrointestinal
Traveller's diarrhoea and nausea — what helps, when to see a doctor.
Urinary tract infection
Cystitis on holiday — self-help and warning signs.
Dehydration
Signs of fluid loss and immediate measures.
Back pain
What you can do on holiday before you need a doctor.
Insect bites
Mosquitoes, wasps, jellyfish — treating and spotting allergy.
Frequently asked questions
What you want to know first.
Will you make a house call on board a yacht in Puerto Portals marina?
Yes, a private house call on board at a berth in Puerto Portals marina (07181 Calvià) is possible. Please give the pontoon and berth number at first contact so I can find you at the marina. From my base in Port d'Andratx I reach Puerto Portals along the MA-1 in about 25 minutes. A visit on board costs the same indicative flat rate as a hotel or villa appointment: €250–350 on weekdays 8 AM–5 PM (depending on distance), €400 for an urgent request, €450 in the evening and at weekends. I am a licensed physician working in German and English. Service hours are daily 8 AM–10 PM. In a life-threatening emergency always call 112 first — this is not a substitute for emergency services.
Do you also treat in the residential areas of Portals Nous above the marina?
Yes, the villas and apartments in Portals Nous, along the Platja de Portals Nous, and in neighbouring Bendinat are within the regular service area in the 07181 area of the municipality of Calvià. Please give the exact address at first contact so I can plan the house call. From Port d'Andratx I am with you along the MA-1 in about 25 minutes. The indicative flat rate is the same as at the marina: €250–350 on weekdays 8 AM–5 PM (depending on distance), €400 for an urgent request, €450 in the evening and at weekends, as a single private invoice. As a licensed physician I treat in German and English. Service hours: daily 8 AM–10 PM. In an acute life-threatening emergency always call 112 first.
Is the house call in Puerto Portals discreet — no marked medical vehicle?
Yes, the house call in Puerto Portals is discreet: Henrik Venus arrives discreetly at the marina, at the Platja de Portals Nous, or in the residential areas of Portals Nous and Bendinat (07181 Calvià). Medical confidentiality applies as a matter of course — marina management, neighbouring berth-holders or hotel staff learn nothing of the visit. The private invoice (indicative €250–350 on weekdays, €400 urgent, €450 in the evening and at weekends) is sent directly by email to the patient. A written confidentiality agreement is available on request at no charge. I am a licensed physician and reach you from Port d'Andratx in about 25 minutes. Service hours: daily 8 AM–10 PM.
How long does it take you to reach Puerto Portals?
About 25 minutes is the pure driving time once an appointment is agreed — from your first enquiry to treatment, expect 30–60 minutes. As a single doctor I cannot promise a guaranteed response time; I will always tell you honestly on the phone when I can be there.
Is there a 24-hour doctor in Puerto Portals?
For medical emergencies, the European emergency number 112 is available around the clock — free of charge, with English- and German-speaking support. For everything that isn't an emergency, you can request a visit online anytime; the German-speaking house call in Puerto Portals takes place daily between 8 am and 10 pm — directly at your hotel, finca or accommodation, with no waiting room.
How much does a house call in Puerto Portals cost?
Indicative: from €250 to €450. Private medical service in Spain — the final amount depends on time and complexity of the visit.
When does the service launch?
The house-call service is live. Appointments can be booked now — daily 8 AM–10 PM.
Will my travel health insurance cover the cost?
Travel health insurers often reimburse private medical house calls abroad — reimbursement is possible but not guaranteed; the exact amount depends on your policy — please check with your insurer before travelling.
Can patients with German statutory health insurance book too?
Yes. Doc-Mallorca is a private medical house-call service and I invoice privately — you receive a private invoice regardless of your insurance. Patients with German statutory health insurance can apply for reimbursement under § 13 (4) SGB V (possible, not guaranteed).
Can house calls also take place on yachts in Puerto Portals marina?
Yes. House calls on board yachts in Puerto Portals are available at no surcharge — same flat rate as for hotel or villa visits. Please provide the berth and any marina access details at first contact. View yacht service →
IV Infusion & Hydration
IV infusion therapy in Puerto Portals.
For dehydration, exhaustion after heat or physical exertion, or recovery after a gastro-intestinal episode, I offer intravenous therapy as a house call in Puerto Portals — after medical history and indication. At your hotel, villa, apartment or aboard a yacht.
View IV therapy →Service & process
Service base: Port d'Andratx.I travel to Puerto Portals from there — the 25 km service radius is centred on the harbour town. Travel time: approx. 25 minutes.
See what a house call includes under Services; the flat-rate pricing & reimbursement from €250 to €450 is transparent — and here is how booking works in three steps.
New to the island? See how an English-speaking doctor works on Mallorca — languages, process and flat rates at a glance.