Services · Mallorca

Everything included. One clear invoice.

Private medical house call at your hotel or holiday rental. Examination, treatment and written report — all on site.

A private house call covers history, examination, treatment and a digital report on site — based at Port d'Andratx. Specialised services in detail: IV infusion therapy, on-board care for yachts and medical concierge service. See how it works and the flat-rate pricing.

Available depending on indication and availability:

  • History & physical examination
  • Acute infections & colds
  • Gastrointestinal complaints
  • Sunstroke & heat exhaustion
  • Wound care & dressings
  • ECG · blood pressure · SpO₂
  • Prescriptions & follow-ups
  • Digital medical report
Weekdays 8 AM–5 PM
€350
Urgent request
€400
Evening & weekend
€450

Henrik Venus examining a patient with a stethoscope during a house call
Examination during a house call — at your hotel, holiday rental, villa or aboard.

Cost transparency

Who can book — and who reimburses?

Who can book

Any patient — privately or statutorily insured. Doc-Mallorca is a private medical house-call service. You receive a private invoice regardless of your health insurance.

How billing works

Digital private invoice after the house call. Payment on site by card or cash. There are no hidden costs — the fixed fee covers history, examination, treatment and written report.

Travel health insurance

Travel health insurers often reimburse private medical house calls abroad — reimbursement is possible but not guaranteed; please check your policy in advance. Submit the private invoice to your insurer after returning home.

German statutory health insurance

Patients with German statutory insurance can also book. Reimbursement under § 13 (4) SGB V (cost reimbursement within the EU) is possible but not guaranteed — please clarify with your insurer in advance.

Frequently asked

Services & treatment — answered briefly

Which complaints does Doc-Mallorca treat during a house call?

Acute holiday complaints: infections (colds, fever, flu), gastrointestinal problems, sunstroke and heat exhaustion, dehydration, insect bites, back pain, minor injuries and wound care. Not treated: acute life-threatening emergencies (call 112), chronic long-term care, emergency surgery.

What diagnostics are available on site during the house call?

History and physical examination, vital signs (blood pressure, pulse, respiratory rate, SpO₂), 12-lead ECG (mobile), temperature, blood-glucose rapid test, otoscopy and auscultation. Laboratory diagnostics and imaging (X-ray, ultrasound) are not possible during a house call — referral to a clinic if needed.

Are medications and prescriptions issued on site?

Emergency medications (e.g. painkillers, antiemetics, antihistamines) can be administered on site where justified. For follow-up medication you receive a private prescription that can be filled at any Spanish farmacia.

Does the doctor also provide IV infusion therapy as a house call?

Yes, intravenous infusion therapy is available on medical indication — for example for dehydration after heat or volume depletion following a gastrointestinal episode, after history and examination. Details at /en/infusion-therapy/.

What does a house call cost and who reimburses it?

Flat rates from €350 (weekdays 8 AM–5 PM), €400 (urgent) to €450 (evening/weekend), including history, examination, treatment and written report. Travel health insurers often reimburse private house calls abroad — reimbursement is possible but not guaranteed; please check your policy in advance. You receive a detailed digital private invoice.

Service starts on 2 August 2026.

Travel-insured: reimbursement often possible

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