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WhatsApp, email or online form. Your symptoms, your location (hotel/villa/yacht), preferred time. That's all I need for first contact.
Private Doctor · Mallorca
An English-speaking doctor at your hotel.
With you in 30–60 min · daily 8am–10pm
Private German doctor, treating fluently in English. House calls in southwest Mallorca — your hotel, villa, apartment or yacht. Daily 8 AM to 10 PM.
- Privately insured Submit the invoice — usually reimbursed €0*
- Travel insurance Submit the invoice — usually reimbursed €0*
- Self-payer depending on time of day and distance, paid on site €250–450
* With an eligible policy — reimbursement is decided by your insurer.
Full pricing explained →Doc-Mallorca is an English-speaking private physician who makes house calls to hotels, villas and fincas across southwest Mallorca, daily from 8 AM to 10 PM.
Doc-Mallorca is a private, English-speaking doctor's house-call service in southwest Mallorca. Henrik Venus is a licensed German physician, recognised to practise in Spain by the Ministerio de Sanidad (file R-04682-MED-AL-VENUS). He comes to you in person — at your hotel, villa, finca or yacht — usually within 30 to 60 minutes. He examines and treats you on site, so there is no waiting room and no clinic to travel to. Consultations are held in English or German. The service covers Palma and the southwest of the island, including Santa Ponsa, Paguera, Palmanova, Illetas, Bendinat, Puerto Portals, Port d'Andratx, Camp de Mar, Calvià and Cala Major, daily from 8 AM to 10 PM. Prices are fixed and start at €250; after the visit you receive a detailed invoice in English to submit to your travel or health insurer. Doc-Mallorca is not an emergency service — in a life-threatening emergency, always call 112 first. To arrange a visit, call or send a WhatsApp message to +34 664 56 44 70, or book online — the doctor answers personally.
Overview
Private medical house call — without the language barrier.
Doc-Mallorca is a private medical house-call service, and the doctor is me: my name is Henrik Venus, licensed physician. I treat fully in English or German, depending on your preference. No interpreter, no waiting room, no call centre.
The service base is Port d'Andratx; the regular service area covers a 25 km radius across southwest Mallorca. From Port d'AndratxI reach S'Arracó, Sant Elm, Camp de Mar, Paguera, Santa Ponsa, Magaluf, Palmanova, Puerto Portals, Illetas, Costa de la Calma, Calvià and Es Capdellà within 5–30 minutes.
Flat rates, no hidden costs: from €250 to €450. Same rate for hotel, villa, apartment or on-board yacht visits. Detailed private invoice for travel insurance reimbursement.
How it works
From request to house call — three steps.
Personal callback
I call you back personally — in English or German. We discuss the symptoms confidentially and arrange the visit. No guaranteed response time, but typically within a short period.
House call at your location
History, physical examination, treatment on site. Written medical report by email. Payment immediately after the visit by credit card or debit card (mobile card terminal on site).
What I treat
Typical holiday complaints.
- Acute infections Cold, fever, sore throat, tonsillitis, sinusitis, acute bronchitis.
- Gastrointestinal Travel diarrhoea, acute nausea, food intolerances, volume loss with IV fluids on indication.
- Heat & sun Sunstroke, heat exhaustion, dehydration after heat exposure or physical strain.
- Insect bites & allergies Wasp and bee stings, mosquito bites, mild allergic reactions, antihistamine treatment.
- Wound care Cuts, jellyfish and sea-urchin injuries, minor burns, dressing changes.
- Back & musculoskeletal Acute back pain, sprains, minor sports injuries — relief and triage.
- Diagnostics on site Blood pressure, SpO₂, 12-lead ECG, otoscopy, blood glucose rapid test where indicated.
- Medication Issued privately on site and available at any Spanish pharmacy (Farmacia).
Not treated: acute life-threatening situations (call 112), chronic conditions requiring long-term care, emergency surgery. For these, please your home doctor or the Spanish emergency service.
Service area
Southwest Mallorca — 25 km radius around Port d'Andratx.
Drive times from Port d'Andratx via the MA-1. Same flat rate within the service radius — no travel surcharge.
Port d'Andratx
S'Arracó
Sant Elm
Es Capdellà
Camp de Mar
Paguera
Santa Ponsa
Magaluf
Palmanova
Puerto Portals
Illetas
Cas Català
Son Vida
Costa de la Calma
Calvià
Outside this radius (e.g. Sóller, Alcúdia, north coast)? On-request only — an individual indicative fee with travel surcharge applies.
Pricing
Flat indicative rates.
Weekdays 8 AM–5 PM
from €250
Urgent request
from €400
Evening & weekend
up to €450
I'll confirm your fixed price on the phone — it depends on time of day and urgency. No hidden costs.
Same flat rates for hotel, villa, apartment, and yacht visits — no surcharge by location. Payment immediately after the visit by credit card or debit card (mobile card terminal). Travel health insurers often reimburse private house calls abroad — reimbursement is possible but not guaranteed; please check your policy in advance.
A GHIC or EHIC card covers state healthcare in Spain, not private house calls. Most travel insurance policies reimburse private treatment abroad — you receive a detailed invoice to submit to your insurer. Reimbursement depends on your policy.
FAQ
English-speaking doctor — your questions.
How do I find an English-speaking doctor on Mallorca?
Doc-Mallorca is a private medical house-call service — I am Henrik Venus, a licensed German physician, and I treat fluently in English and German. House calls are available daily 8 AM to 10 PM across southwest Mallorca — within a 25 km radius of Port d'Andratx. Booking via WhatsApp, email or the online form.
How much does a private doctor in Mallorca cost?
Flat indicative rates from €250 to €450. No travel surcharge within the 25 km service radius around Port d'Andratx. Same flat rate for hotel, villa, apartment or yacht visits.
Does the doctor come to my hotel or villa?
Yes. House calls take place at your location: hotel room, villa, apartment, finca or on board a yacht in the marinas of southwest Mallorca. No surcharge within the regular service area.
How long does it take for the doctor to arrive?
A guaranteed response time cannot be promised. From Port d'Andratx, I typically reach most locations within 10–30 minutes by car once an appointment has been arranged. For acute life-threatening situations always call 112 — Doc-Mallorca does not replace emergency services.
Is Doc-Mallorca an emergency service?
No. Doc-Mallorca is a private medical house-call service for non-emergency complaints (acute infections, gastrointestinal, sunstroke, minor injuries, follow-up medication). For acute life-threatening situations always call 112 — the Spanish emergency service (SUMMA 061) is the right address.
Will my travel health insurance reimburse the cost?
Travel health insurers often reimburse private medical house calls abroad — reimbursement is possible but not guaranteed; please check your policy in advance. You receive a detailed private invoice for submission to your insurer. The exact reimbursement amount depends on your tariff — please check with your insurer before travelling. Details on /en/insurance/.
Where is the doctor based?
Service base in Port d'Andratx, southwest Mallorca. Service radius: 25 km — covering Port d'Andratx, S'Arracó, Sant Elm, Camp de Mar, Paguera, Santa Ponsa, Magaluf, Palmanova, Puerto Portals, Illetas, Costa de la Calma, Calvià, Es Capdellà and the surrounding marinas.
When does the service launch?
The house-call service is live. Appointments can be booked now — daily 8 AM–10 PM (Europe/Madrid).