Portals Nous · Mallorca
English-speaking doctor in Portals Nous
With you in 30–60 min · daily 8am–10pm
I come to you directly. No crowded waiting room — treatment right where you're staying.
- Privately insured Submit the invoice — usually reimbursed €0*
- Travel insurance Submit the invoice — usually reimbursed €0*
- Self-payer depending on time of day and distance, paid on site €250–450
* With an eligible policy — reimbursement is decided by your insurer.
Full pricing explained →Request a visit anytime online. House calls daily, 8 am to 10 pm.
At a glance
Doctor house call in Portals Nous
Doc-Mallorca is a German- and English-speaking private house-call service in Portals Nous — I am Henrik Venus, a licensed physician, and I come directly to your flat, villa or hotel, with no trip to a surgery, daily from 8 AM to 10 PM.
Portals Nous is the residential village above the marina: villas and apartment blocks on the hillside, a beach, schools and supermarkets for the people who live here all year. The marina Puerto Portals lies below on the coast and has its own page — this one is about the village itself. I come to you, examine and treat you on the spot, and issue a private invoice you can submit to your insurer.
Travel & service hours: From Port d'Andratx along the MA-1 towards Palma, exit Portals Nous — about 24 minutes. The residential streets on the hillside branch a great deal; please give the exact address or the name of the complex at first contact. Sharing your location by WhatsApp helps too. Service hours daily 8 AM–10 PM (Europe/Madrid).
All stated travel times are approximate driving times when available. A guaranteed arrival or response time is not possible — at the time of your request I may already be on another house call. In life-threatening emergencies always call 112.
I'm Henrik Venus, a German doctor, recognised and authorised to practise in Spain. I treat in German and English and call you back personally — no call centre, no waiting room.
Pricing: from €250 to €450. Not a substitute for the emergency physician (112) — in life-threatening emergencies always call 112.
Services
What I can do on site.
Available depending on indication and availability:
- History & physical examination
- Acute infections & colds
- Gastrointestinal complaints
- Sunstroke & heat exhaustion
- Wound care & dressings
- ECG · blood pressure · SpO₂
- Medication & follow-up care
- Digital medical report
Common holiday concerns
What I get called for.
Sick child
Fever and infections in children — what is normal, what is not.
Ear pain
Swimmer's ear after swimming — what helps at once.
Sunstroke
Recognise symptoms, give first aid, prevent it.
Gastrointestinal
Traveller's diarrhoea and nausea — what helps, when to see a doctor.
Urinary tract infection
Cystitis on holiday — self-help and warning signs.
Dehydration
Signs of fluid loss and immediate measures.
Back pain
What you can do on holiday before you need a doctor.
Insect bites
Mosquitoes, wasps, jellyfish — treating and spotting allergy.
Frequently asked questions
What you want to know first.
Is Portals Nous the same as Puerto Portals?
No. Portals Nous is the residential village above the coast — villas, apartment blocks and year-round residents. Puerto Portals is the marina down at the bay, and it has its own page. Both are part of the regular service area and the same flat indicative fee of €250–450 depending on time of day applies to both. I come to either, usually within 30–60 minutes. Please say at first contact whether you are in a flat in the village or at a berth in the marina — the approach is different. In an acute life-threatening emergency, always call 112 first.
Do you also come to the residential complexes and villas in Portals Nous?
Yes. I come directly to your flat, villa or apartment, with no need to visit a surgery. Many complexes have a barrier or an intercom — please give me the name of the complex at first contact and, if needed, how to get in. The flat indicative fee is €250–350 on weekdays 8 AM–5 PM, €400 for an urgent request and €450 in the evening or at weekends. Service hours daily 8 AM–10 PM (Europe/Madrid).
How long does it take you to reach Portals Nous?
About 24 minutes is the pure driving time once an appointment is agreed — from your first enquiry to treatment, expect 30–60 minutes. As a single doctor I cannot promise a guaranteed response time; I will always tell you honestly on the phone when I can be there.
Is there a 24-hour doctor in Portals Nous?
For medical emergencies, the European emergency number 112 is available around the clock — free of charge, with English- and German-speaking support. For everything that isn't an emergency, you can request a visit online anytime; the German-speaking house call in Portals Nous takes place daily between 8 am and 10 pm — directly at your hotel, finca or accommodation, with no waiting room.
How much does a house call in Portals Nous cost?
Indicative: from €250 to €450. Private medical service in Spain — the final amount depends on time and complexity of the visit.
When does the service launch?
The house-call service is live. Appointments can be booked now — daily 8 AM–10 PM.
Will my travel health insurance cover the cost?
Travel health insurers often reimburse private medical house calls abroad — reimbursement is possible but not guaranteed. The exact amount depends on your policy; please check with your insurer before traveling.
Can patients with German statutory health insurance book too?
Yes. Doc-Mallorca is a private medical house-call service and I invoice privately — you receive a private invoice regardless of your insurance. Patients with German statutory health insurance can apply for reimbursement under § 13 (4) SGB V (possible, not guaranteed).
IV Infusion & Hydration
IV infusion therapy in Portals Nous.
For dehydration, exhaustion after heat or physical exertion, or recovery after a gastro-intestinal episode, I offer intravenous therapy as a house call in Portals Nous — after medical history and indication. At your hotel, villa, apartment or aboard a yacht.
View IV therapy →Service & process
Service base: Port d'Andratx.I travel to Portals Nous from there — the 25 km service radius is centred on the harbour town. Travel time: approx. 24 minutes.
See what a house call includes under Services; the flat-rate pricing & reimbursement from €250 to €450 is transparent — and here is how booking works in three steps.
New to the island? See how an English-speaking doctor works on Mallorca — languages, process and flat rates at a glance.