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Phone, WhatsApp or online form. Your symptoms, your hotel location in Santa Ponsa, a brief preferred time. That's all I need for first contact.
Santa Ponsa · Mallorca
English-speaking doctor in Santa Ponsa
English- and German-speaking. German-licensed (2021). Daily 8 AM–10 PM (planned).
Request a visit anytime online. House calls daily, 8 am to 10 pm.
At a glance
Doctor house call in Santa Ponsa
Doc-Mallorca is an English- and German-speaking private medical house-call service in Santa Ponsa (07180, municipality of Calvià), treating holiday guests in the large hotel complexes and holiday residences around Platja de Santa Ponsa directly at their accommodation — with no trip to a surgery.
Santa Ponsa is one of the largest resort towns in the municipality of Calvià, set around a wide bay with the beach Platja de Santa Ponsa. The town is shaped by extensive hotel complexes, holiday apartments and the villa district on the hills towards El Toro. Santa Ponsa is also the historic spot where King James I landed with his army in 1229 — marked today by the Creu de Santa Ponça cross. The resort has been popular with German and British holidaymakers for decades.
Travel & service hours: From my base in Port d'Andratx I reach Santa Ponsa via the MA-1 motorway in about 15 minutes. The nearby marina at El Toro and the golf courses on the edge of town are also within the regular service area. Planned service hours: daily 8 AM–10 PM (Europe/Madrid). For night-time emergencies always call 112.
All stated travel times are approximate driving times when available. A guaranteed arrival or response time is not possible — at the time of your request I may already be on another house call. In life-threatening emergencies always call 112.
I'm Henrik Venus, a physician licensed in Germany (2021), recognised and authorised to practise in Spain. I treat in German and English and call you back personally — no call centre, no waiting room.
Pricing: from €350 to €450. Not a substitute for the emergency physician (112) — in life-threatening emergencies always call 112.
Your doctor
My name is Henrik Venus.
Licensed physician — my medical license was issued in 2021 by the Bezirksregierung Arnsberg (North Rhine-Westphalia, Germany).
From 2 August 2026, I'll offer private medical house calls in southwest Mallorca — in German and English.
When you need me, I'll be there for you.
Medical confidentiality
How it works
Three steps to a house call.
Personal callback
I call you back personally, talk through your symptoms, and arrange a visit. Typically within a short time; a guaranteed response time cannot be promised.
House call in Santa Ponsa
Examination and treatment at your hotel or holiday rental in the 07180 Calvià area (Santa Ponsa). Written report by email. Private invoice digital.
Services
What I can do on site.
Available depending on indication and availability:
- History & physical examination
- Acute infections & colds
- Gastrointestinal complaints
- Sunstroke & heat exhaustion
- Wound care & dressings
- ECG · blood pressure · SpO₂
- Prescriptions & follow-ups
- Digital medical report
Pricing & reimbursement
Clear indicative fee. One private invoice.
Weekdays 8 AM–5 PM
from €350
Urgent request
from €400
Evening & weekend
from €450
Private medical service in Spain — the final amount depends on time and complexity of the visit. Travel health insurers often reimburse private house calls abroad — reimbursement is possible but not guaranteed; please check your policy. Patients with German statutory insurance can also book (reimbursement under § 13 (4) SGB V possible, not guaranteed).
Common holiday concerns
What I get called for.
Sunstroke
Recognize symptoms, provide first aid, prevent.
Gastrointestinal
Travel diarrhea and nausea — what helps and when to see a doctor.
Dehydration
Signs of fluid loss and immediate measures.
Back pain
What you can do on holiday before you need a doctor.
Insect bites
Mosquitoes, wasps, allergies — treatment and emergencies.
Urinary tract infection
Burning when urinating — causes, self-help, when to see a doctor.
Frequently asked questions
What you want to know first.
Do you also come to the marina at El Toro?
Yes, the marina at El Toro is part of Doc-Mallorca's regular service area. The harbour and the El Toro residential area lie on the south-western edge of Santa Ponsa (07180, municipality of Calvià); from my base in Port d'Andratx I reach both via the MA-1 in about 15 minutes. House calls on board yachts at the berth are possible — please give me the pier and berth number at first contact so I can find you at the pontoon. I am a licensed physician (German licence 2021, Bezirksregierung Arnsberg) and a member of the COMIB Mallorca (Colegiado no. 070714182). Planned service hours: daily 8 AM–10 PM, launching 2 August 2026 — until then please just register your interest. The flat fee is €350 on weekdays, €400 for urgent requests and €450 in the evening and at weekends. For night-time emergencies or acute life-threatening situations always call 112 — I am not a substitute for the emergency service.
Do you also treat in the hotels right on Platja de Santa Ponsa?
Yes, I reach the hotel complexes right on Platja de Santa Ponsa with no travel surcharge. The large hotels along the beach and the holiday apartments in the streets behind them are at the core of the service area in Santa Ponsa (07180 Calvià); from Port d'Andratx it is about 15 minutes via the MA-1. Please have your hotel name and room number ready so I can find you at reception. The house call takes place directly at your accommodation with no trip to a surgery — I am a licensed physician (German licence 2021, Bezirksregierung Arnsberg, COMIB Colegiado no. 070714182). The flat fee is indicative: €350 on weekdays 8 AM–5 PM, €400 for urgent requests, €450 in the evening and at weekends. Planned service hours daily 8 AM–10 PM, launching 2 August 2026 — please register your interest beforehand. For acute life-threatening situations always call 112.
Do you come to the golf estates and urbanizaciones around Santa Ponsa?
Yes, the golf estates and urbanizaciones around Santa Ponsa are part of the regular service area. The developments at the golf courses as well as the urbanizaciones Nova Santa Ponsa and Cala Vinyes all lie within the 07180 postcode of the municipality of Calvià. Fincas and villas in these hillside areas towards El Toro are sometimes closer to my base in Port d'Andratx than the beach hotels — about 15 minutes via the MA-1 — and no travel surcharge applies even so. I am a licensed physician (German licence 2021, Bezirksregierung Arnsberg) and a member of the COMIB Mallorca (Colegiado no. 070714182). The flat fee is indicative: €350 on weekdays, €400 for urgent requests and €450 in the evening and at weekends. Planned service hours daily 8 AM–10 PM, launching 2 August 2026 — please register your interest. For acute life-threatening situations always call 112.
Is there a 24-hour doctor in Santa Ponsa?
For medical emergencies, the European emergency number 112 is available around the clock — free of charge, with English- and German-speaking support. For everything that isn't an emergency, you can request a visit online anytime; the German-speaking house call in Santa Ponsa takes place daily between 8 am and 10 pm — directly at your hotel, finca or accommodation, with no waiting room.
How much does a house call in Santa Ponsa cost?
Indicative: from €350 to €450. Private medical service in Spain — the final amount depends on time and complexity of the visit.
When does the service launch?
Service launch is 2 August 2026. We don't accept bookings before that.
Will my travel health insurance cover the cost?
Travel health insurers often reimburse private medical house calls abroad — reimbursement is possible but not guaranteed; the exact amount depends on your policy — please check with your insurer before travelling.
Can patients with German statutory health insurance book too?
Yes. Doc-Mallorca is a private medical house-call service — you receive a private invoice regardless of your insurance. Patients with German statutory health insurance can apply for reimbursement under § 13 (4) SGB V (possible, not guaranteed).
IV Infusion & Hydration
IV infusion therapy in Santa Ponsa.
For dehydration, exhaustion after heat or physical exertion, or recovery after a gastro-intestinal episode, I offer intravenous therapy as a house call in Santa Ponsa — after medical history and indication. At your hotel, villa, apartment or aboard a yacht.
View IV therapy →Service & process
Service base: Port d'Andratx. I travel to Santa Ponsa from there — the 25 km service radius is centred on the harbour town. Travel time: approx. 15 minutes.
See what a house call includes under Services; the flat-rate pricing & reimbursement from €350 to €450 is transparent — and here is how booking works in three steps.